Job: HYDRATIGHT Inside Sales Representative

Jobing Description

Actuant Corporation is a $1.5B diversified industrial company with operations in more than 30 countries. The Actuant businesses are market leaders in branded hydraulic and electrical tools & supplies, umbilical, rope and cable solutions, as well as highly engineered position motion control systems. Actuant business operations are divided into four segments focused on the niche markets we serve: Industrial, Energy, Electrical and Engineered Solutions. Actuant trades on the NYSE under the symbol ATU.

For over 30 years, Hydratight (an Actuant company) has provided world-class bolted joint solutions and machining services to the Power Generation, Oil and Gas, Industrial and Aero industries. Today, the breadth and depth of our product and service offering is unrivalled in our specialist field. Through our ability to innovate technology that makes connections safe, efficient and environmentally friendly, Hydratight sets international standards in joint integrity, providing trusted solutions to customers on a global scale.

The overall function of the Inside Sales position at our Red Wing office is receiving incoming customer inquiries via phone and walk-in business and to provide overall service and support direct to the customers and the outside sales and rep staff. To be proactive in all sales related duties to initiate action by customers, reps, and internal staff.

Essential Functions:

* Taking incoming phone inquiries direct from customers, area representatives, field personnel and internal offices.
* Problem solving customers needs during rentals, trouble-shooting inoperable tools, and solving inventory/tool shortages to meet the customer s needs.
* Order entry into mainframe computer system.
* Prepare and issue formal quotations following format designed including utilizing quote logging system (Quick base).
* Interface with multiple departments to gather critical information for quotes.
* Liaise with shop supervisor or appropriate product sale personnel on specific order requirements to insure customer s needs are met.
* Follow-up on all rental orders on a weekly basis to insure customer s satisfaction and tool utilization.
* Liaise with shop/plant supervisor on inventory control issues
* Follow-up on all open quotations to secure orders and close sales.
* Keep thorough notes and records of each conversation with customers, sales personnel, and internal contacts to insure a valid paper trail is kept.
* Maintain accessibility on weekends and holidays to assist customers after hours.
* Backup on phone system to insure calls are answered efficiently and rotate during lunch periods, or when shorthanded because of vacation or sick leave.
* Coordinate shipping of equipment and negotiate logistics with freight companies to insure shipping arrangements.
* Provide ample notice to shop/plant personnel of order requirements to insure most economical shipping method is used.
* Follow and implement all ISO procedures and paperwork.
* Support outside sales staff through literature requests, maintaining rep equipment orders, preparing all quotes generated through outside sales
* Gather and complete credit applications for new customers
* Assist A/R with collections by calling our customer contacts
* Prepare shop work orders for equipment sales, rentals and service.
* Maintain contract negotiations with customers
* Reconcile negotiations when a project/order has performance discrepancies
* Offer inside support, maintenance and management of Hydratight's customer base.
* Work with Engineering Dept to assist in customer specials and to create new products for fleet
* Work closely with production to establish lead times and prioritize orders
* Prepare calculation spreadsheets for equipment buyouts
* Issue and catalog Certificates of Insurance (required by customers site specifications)
* Monitor Industrial Alerts program and maintain as needed: forward outage leads to sales reps, make cold calls directly to plants customers within the market, track and catalog orders coming in using that program
* Work with purchasing for sourcing customer requested items
* Work with outside vendors for site specific requirements (radios, nomex, monitors, etc.)
* Work closely with Field Service Department: to coordinate projects, communicate job scopes and under certain circumstances staff projects when necessary.
* Issue Field Service work orders for new projects
* Assist operations with logistics for Field Service projects (freight, airfare, charter flights, hotel, rental car, etc.)
* Reconcile time sheets, expense reports, receipts at completion of Field Service project and calculate for invoicing
* Discovery work of new and potential customers.
* Prepare all weekly / monthly reports ({wk = sales figures} {mth = hyperion, sale backlog, labor and rental accruals, warehouse backlog})
* Provide technical and joint integrity solutions including calculations, procedures, company policies and operating guidelines to customers

Required Skills

Qualifications - Education, Experience, and/or Training:

* 2 5 years technical sales experience working in a fast paced office environment or College degree in Business, Marketing or related field, preferred
* Experience working with the Petrochemical/Refining, Oil & Gas or Power Generation market, preferred.
* Will have strong mechanical aptitude and math skills.
* Computer experience working with Microsoft programs and database software management programs.
* Must be a strong problem solver with closing skills.
* Will pay attention to detail and have the ability to follow up with potential clients, reps, and existing customers. Must have ability to handle many tasks at one time and be extremely organized person.
* Must have excellent interpersonal, organizational, and written skills with the ability to work as a team member.
* Will have a positive attitude with a customer-oriented personality.

If you re looking for a unique, exciting career with variety and potential for growth, Actuant offers challenges & extraordinary rewards for people on a global scale. Choose opportunity choose Actuant!

Actuant is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Actuant will only employ those who are legally authorized to work. Any offer of employment is conditioned on the successful completion of a background investigation and drug screen.

Job Location
Red Wing, MN US
Position Type
Full-Time/Regular

Apply

Share

Return to Search Results