Job: Sr. Named Account Manager

Jobing Description

Description

Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers and communities. We invite you to discover what makes Adobe a place where exceptional people thrive.

Click this link to experience A Day in the Life at Adobe: http://www.adobe.com/aboutadobe/careeropp/fma/dayinthelife/

Position Summary

Responsible for achieving sales targets through the sale of Web Experience Management solutions, including Day and Scene7, to new and existing customers within 20 Named Accounts. This includes the development of long-term relationships with customers as well as the development of account plans for new relationships. The Sr. Named Account Manager will achieve this through solution selling capabilities and direct, face-to-face contact with the customer. The individual will be responsible for navigating through an enterprise organization to leverage cross selling opportunities.

Responsibilities

* Drive specific product revenue within Named Accounts.
* Build strong, lasting relationships with partners by understanding their needs and business objectives.
* Track, monitor and report performance for each partnership.
* Perform outbound contact to existing customers to sell additional services.
* Acquire and maintain a working knowledge of the complete capabilities of our service offerings.
* Convert customer problems into sales opportunities.
* Maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives.
* Improve overall customer satisfaction in assigned customer accounts.
* Work with various groups within Adobe (Product, Marketing, Ad Operations, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

Requirements

* Minimum 10+ years proven track record of account management/account executive experience within web content management. Expertise in selling such solutions to marketers.
* Proven Track record selling complex enterprise solutions.
* Ability to forge and maintain good business relationships.
* Demonstrated analytical and computer skills.
* Excellent communication and presentations skills with top-notch customer service approach.
* Proven experience in using quantitative and qualitative analysis to assess partnership performance and make recommendations for each account.
* Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
* Ability to work successfully in a team environment, acting as a liaison with all other organizations within Adobe including Sales, Engineering, Production & Marketing.
* Strong understanding of web technologies.
* Creative, problem-solving approach.

Adobe's dynamic working environment is well known - including 12 years on FORTUNE magazine's "100 Best Companies to Work For", and other, similar accolades. Recognizing that employees are at the core of our success, Adobe recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance by giving them an opportunity to share in the company's success.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace.

Adobe has been a pioneer and innovator throughout its history and is recognized as one of the Top 100 Best Global Brands according to Interbrand.

Adobe at a Glance

Headquarters: San Jose, CA

Founded: 1982

IPO Date: 1986

Employees: 9,700+

Offices: 75+ offices worldwide

Fiscal 2010 revenue: $3.80 billion

Fiscal 2009 revenue: $2.95 billion

Fiscal 2008 revenue: $3.58 billion

Business units: Digital Media, Digital Marketing, and Print and Publishing