Volunteers of America

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Social Worker

at Volunteers of America

Posted: 1/10/2019
Job Reference #: 1556/2495
Keywords: hospital, health

Job Description


Social worker who enjoys variety. Volunteers Of America has housing across the country. We are looking for a Social Worker that is willing to travel to the different facilities utilizing your skills to enhance the lives of our residents.

You will be traveling and staying on campus or near the facility. Ability to away from home base for extended time is expectation.

Job expectation:

Under the supervision of the Center Manager plans, organizes and implements social services to Senior CommUnity Care participants and families. Responsibilities include but are not limited to: assessment, treatment, teaching and counseling to participant, caregiver or other appropriate representatives. The Social Work interventions could include individual participant contacts; appropriate collateral contacts; participant and family education, assessment and counseling; provision of resources; ongoing case management; advocacy to ensure participant and caregiver needs are met and addressed; and disenrollment procedures. The Social Worker is the liaison between the Interdisciplinary Team (IDT), caregiver representatives, and community agencies.

Skills and Knowledge:

  • Ability to provide psychosocial assessment and individual, family and group counseling.
  • Effective verbal/written communication skills with the ability to maintain accurate records and to prepare clear and concise reports, correspondence and other written materials.
  • Training and/or mentoring experience and ability to complete performance objectives, measures and evaluations.
  • Ability to communicate clearly and effectively verbally and written.
  • Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.


  • Performs in person initial assessments for enrollment of potential Senior CommUnity Care participants to obtain a complete psychosocial history, which may include descriptions of cognitive status, social supports, family dynamics mental health and substance dependency and other issues and needs. Coordinates with the Interdisciplinary Team to develop a comprehensive plan of care for each participant.
  • Conducts in person re-assessment of enrolled participants every six (6) months and as needed.
  • Functions as a member of the Interdisciplinary Team. Maintains regular attendance at and participates in Interdisciplinary Team meetings; communicates participant changes, collaborates on plan of care decisions and coordination for twenty-four (24) hour care delivery.
  • Provides ongoing support, counsel, and education to participants and family regarding a variety of issues, including but not limited to: the aging process, dementia, grief and loss, end of life, disease processes, difficult family dynamics and changing roles, PACE model and PACE health services.
  • Presents requests to Interdisciplinary Team for and coordinates admission/discharge to contracted facilities for temporary respites and permanent placement.
  • Acts as facilitator for meetings with participant, family, caregivers, and community agencies to clarify, or problem solves issues regarding the plan of care. Mediates discussions between all parties.
  • If hospice care is appropriate actively provides emotional support, grief work, education and funeral/financial planning referral. Facilitates hospice or nursing home placement as needed. Initiate referrals to external resources with community agencies such as Adult Protective Services, Housing Authority, or public utility companies. Advocates with these entities for purposes of maintaining community stability.
  • Assists participants and caregivers to complete Medical Durable Power Of Attorney (MDPOA) Proxy, and Do Not Resuscitate (DNR) directives as needed.
  • Attends and actively participates in a variety of organizational meetings related to participant care, including but not limited to: Morning Meeting, Intake and Assessment Meeting, various in-services and community agency meetings.
  • Acts as a resource to other team members and day center staff regarding topics such as dementia, difficult behaviors, and difficult personalities.
  • Completes and ensures completion of documentation of clinical service, in participant's medical records including initial assessments, re-assessments, change of status, temporary or permanent placements; hospital admissions and discharges, home and nursing home visits and other significant events according to Senior CommUnity Care documentation requirements.
  • Assists participants and caregivers in filing grievances.
  • Acts within scope of his or her authority to practice.
  • Follow all Senior CommUnity Care policies and procedures and Occupational Safety and Health Administration (OSHA) safety guidelines.
  • Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants, and families.
  • Maintains safe working environment. Follows Senior CommUnity Care Safety policies and procedures.
  • Participates in and supports Quality Improvement Initiatives.
  • Participates in continuing education classes and any required staff and training meetings. Maintains professional affiliations and any required certifications.

Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

  • Must have a valid driver's license and have means of transportation.
  • Must clear background check.
  • Education: Degree from an accredited school of social work required. Be legally authorized, currently licensed, registered or certified if applicable.
  • Experience: A minimum of one year's experience working with frail or elderly population required. Experience working on a multi-disciplinary team in a hospital, nursing home or community-based setting is preferable.

EOE M/F/Vets/Disabled

Application Instructions

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